Rock N' Wash Auto Spa

Outstanding job cleaning up my truck. It was pretty dirty and they took thier time and had it looking brand new.

I used to really enjoy coming here to get my car washed, but unfortunately, the customer service has gone downhill. I recently pulled up to have my new SUV detailed, but when I tried to pay, my card wasn’t going through for some strange reason. After a couple of attempts, the attendant made a completely uncalled-for comment: “You must ain’t got the money!” Excuse me? That was beyond unprofessional and incredibly disrespectful. I don’t know where this person got their customer service training, but that kind of behavior is unacceptable. I decided to leave and take my business elsewhere. I went to Sparkle Car Wash just down the street, and while I had the same issue with my card not processing, their staff kindly checked and confirmed I was using a credit card, not a debit card. Problem solved. Had your staff taken the time to verify the payment method instead of trying to embarrass a paying customer, you would have had my business. Do better.

I just get my car and I select full service. I was so disappointed they didn’t even vacuum the car or a trunk, very bad I don’t recommend them to anyone they take our money without doing anything they don’t deserve not even 1 star I give them Zero .