Wellstar Primary Care

Want to receive bills 9 months after you see a doctor? This is the place to go! My husband got a bill today for a visit from December 2023. It is now September 2024. We could have paid the bill using flexible spending dollars if it had been sent timely.

I have had a terrible experience coming to this office for years now, and I will not ever be returning. In the past, the nurses have made inappropriate comments about my weight on multiple occasions (that had nothing to do with why I was being seen). When I came in previously complaining of severe stomach pains, Dr. Pickett was dismissive and treated me like he didn’t really take me seriously. Flash forward 4 weeks and I ended up in the ER with gallstones and had to have my gallbladder removed. On my most recent visit, when I told the nurse I had tested positive for Covid 7 weeks prior, she recoiled away from me in fear and began treating me like I was a leper. She also couldn’t understand why I hadn’t been retested multiple times in order to get a negative result, but that blatantly contradicts the CDC guidelines. I would expect a nurse to know more about Covid than I do and to have some empathy and not treat people the way she did me. It made me feel EXTREMELY unwelcome and uncomfortable. When I brought this up to Dr. Pickett, he laughed it off and once again dismissed my concerns. I don’t know why I’ve stayed at this office as long as I have because it has been an absolutely terrible experience from day 1. It’s become a running joke with friends and family because they know every time I go to an appointment, I’m going to come back with yet another story of how I felt personally victimized by one of the staff. I find the lack of empathy and flippant attitudes to be completely unacceptable. With that being said, there was a young woman at the front desk who checked me in at my last appointment. it was my first time meeting her, and she was absolutely lovely. She was bright, and warm, and welcoming. She was so friendly, and my interaction with her was wonderful. She was the only redeeming factor in my entire visit.

I'm blessed to be referred to Dr. CONKRIGHT. He has been so thorough and compassionate. I've personally went from healthy to heart troubles over night. The staff from the front office to the nurse truly listened and help me get scheduled to all my appointments to assisting with medications and major procedures. I am so thankful and alive because they listened. I have and will refer any and all to this practice truly because the love they have shown me and my family.